Scan-Pac friction materials are essential for such heavy industry sectors as oil and gas, agriculture, and alternative energy.
Pressure and friction work together to ensure that brakes, clutches, and more industrial equipment run as smoothly as possible. That’s why the right supplier is crucial.
Not only do you need high-quality materials, but you need a steady supply. Follow these tips to find the right supplier for your needs.
What Are Your Goals?
Before choosing a supplier, assess your business needs and goals. This will help you determine which friction materials are required for your project, customization needs, and cost.
Do you need custom fabrication for your parts? Are you on a strict timetable? These are essential questions to ask when choosing a friction materials supplier.
A Wide Selection of Scan-Pac Products
You have specific needs for your projects. That’s why you need a supplier that manufactures a variety of non-asbestos, molded, and sintered friction materials, as well as phenolics and laminate.
The best way to find out if a potential distributor is a good fit is to check its website. Scan-Pac offers dozens of friction material types.
Popular choices include:
- High-energy friction materials
- Overhead crane friction linings
- Metal friction materials
- Rigid molded friction materials
- Woven brake linings
- Woven oilfield friction products
- Clutch facings
A distributor’s website should discuss these materials in-depth, along with offering custom fabrication services.
Look for Stable Manufacturer Partnerships
For your convenience, potential distributors should also discuss manufacturer partnerships on their websites. This will give you greater insight into the stability of those partnerships.
Ideally, you want a material handling company that has a long relationship with Scan-Pac. If a prospective company has a rocky relationship with a manufacturer or recently lost their contract, that’s a major red flag.
To learn more, don’t hesitate to give prospective distributors a call. Do they have access to the specific parts you need? It never hurts to ask!
Every business should practice stellar customer service, primarily your Scan-Pac distributor. Prospective suppliers should have no issue answering your questions. And if you need custom services, you’re going to have a lot of questions.
How fast a company responds to your inquiries is one way to gauge a company’s customer service. The quicker, the better. If your emails go answered for days, move on to the next supplier.
Having the right friction materials distributor isn’t just a production issue; it’s a safety issue. You can’t afford to wait. The right supplier should be available to troubleshoot, customize, and ship your parts as quickly as possible.
Another hallmark of stellar customer service is fast estimates. Before you can start your project, you need a quote. Reliable suppliers understand that you need your quotes fast.
Additionally, a trustworthy company will quote a fair price without surprise costs in the end.
Find Your Distributor
Don’t settle for less. Work with a Scan-Pac distributor that checks every box. Remember these tips as you choose your next supplier.
Ready to start your project? Don’t wait to get the parts and fabrication you need for your equipment. Check out the blog for more expert advice or talk to a specialist right now to get the ball rolling.